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FAQ
  • How do i book an appointment?
    You can email me from this website or text or WhatsApp. Some clients contact me via my Instagram @noddfa_therapies You can also call me but I am most probably treating a client so leaving a voice message is okay and I'll return your enquiry as soon as I can.
  • Do you treat male clients?
    No. I do not treat unknown male clients. The male clients I do treat are referred from existing, long term clients, whom are known to me.
  • What should I bring to my first appointment?
    I would suggest having an idea of what you would like from your treatment, what you feel that your body needs right now. Payment method, either cash or card. All of the details about your treatment will be discussed with Katie prior to your treatment when you fill out your consultation form. If you are on any medication or having any medical treatment you should bring details of these to your first appointment with confirmation from your GP or consultant that you are okay to have a treatment if necessary for any medical reason.
  • Is there parking at Noddfa?
    Yes, there is free off street parking on the premises.
  • How can i pay?
    Cash is preferred but you can also pay by card.
  • Do you have a cancellation policy?
    Yes. As I run a busy practice and I am often booked six weeks in advance and I have a waiting list for appointments. Therefore I do ask that if you need to reschedule or cancel an appointment please give me as much advance notice as possible so that I can offer your appointment for other clients on my wait list as I am a small business and missed or last minute cancellations have an effect on myself and my family financially. I am happy to reschedule appointments that are cancelled in advance with more than 24hrs notice but if you cancel your appointment within 24hrs of your appointment booking you will be charged the full cost of your cancelled appointment.
  • Do you work evenings, weekends or bank holidays?
    I generally offer sessions on three evenings during the week. Please contact me to discuss an evening appointment. I try to work around family life as much as possible so occasionally i do work at weekends but this is by negotiation. Weekend appointments are charged at £60.00 for any 1hr treatment. Please contact me to discuss a weekend or bank holiday appointment.
  • Do you do gift vouchers?
    Yes absolutely! My gift vouchers are really popular and clients use them for a wonderful gift for loved ones, friends, family and colleagues. You will not find a more heart felt, appreciated gift. I have printed vouchers that make great gifts. So with advance notice I can post a voucher to the recipient or I can email an e-Voucher or you can collect in person from my treatment hut in Moylegrove.
  • Can I have a pregnancy treatment?
    Yes! I am qualified to offer pregnancy massage and reflexology so providing you are over 12 weeks pregnant and have been for your 12 week scan showing everything is progressing normally with your pregnancy then you are probably in need of a treatment for all of the hard work your body is doing by growing a small human!
  • Do you work onsite at retreat venues, festivals, hotels, hospices, schools?
    Yes I do and I love this work! Please contact me to discuss booking me as a complementary therapist providing a wide range of treatments at your event/hotel/school/festival/retreat. I am fully insured by the FHT to work offsite and i have all of my own mobile massage equipment if required.
  • I have a family member in a care home, can you provide treatments in this setting?
    Yes, I am fully insured and qualified to provide treatments on a variety of different settings. I have experience of treating clients who are in care homes and I work for Paul Sartori Hospice at Home as a complementary Therapist one day per week so I treat palliative care patients in their homes all over Pembrokeshire on a regular basis. I am fully insured by the FHT to work onsite. I have also trained in oncology massage and reflexology so i can travel to the venue with my mobile equipment to provide treatments at these sites. Please contact me to discuss in more detail.
  • I am on a glamping site/staying at an Air B&B, can I have a treatment where i am staying?
    By negotiation. I am fully insured to provide onsite treatments so as long as there is a quiet space with easy access to the venue so i can bring my mobile massage equipment to you. The price for a 1hr mobile treatment, within a 10 mile radius of Moylegrove is £80.00, this includes the 1hr treatment plus travel time, fuel expenses, preparation time to set up & take down of my mobile massage equipment. Please contact me to discuss this in further detail.
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