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FAQ
  • How do i book an appointment?
    You can email from this website or call or text or WhatsApp or send me a message on my Instagram page @katiewelsford or @body_therapi Please contact me so that we can arrange a time and date that is suitable.
  • Do you treat male clients?
    Unfortunately, I no longer treat male clients who have not been referred to me via existing clients or family/friends/clients already known to me. Therefore I will be unable to offer any treatments if this is the case.
  • What should I bring to my first appointment?
    I would suggest having an idea of what you would like from your treatment, what you feel that your body needs right now. Payment method, either cash or card. All of the details about your treatment will be discussed with Katie prior to your treatment when you fill out your consultation form. If you are on any medication or having any medical treatment you should bring details of these to your first appointment with confirmation from your GP or consultant that you are okay to have a treatment if necessary for any medical reason.
  • Is there parking at Noddfa?
    Yes, there is free off street parking on the premises.
  • How can i pay?
    Cash is preferred but you can also pay by card.
  • Do you have a cancellation policy?
    Yes. As I run a busy and popular practice, I do ask that if you need to reschedule or cancel an appointment please give me as much advance notice as possible so that I can offer your appointment for other clients on my wait list. I am happy to reschedule appointments that are cancelled in advance with more than 24hrs notice but if you cancel your appointment within 24hrs of your appointment booking you will be charged the full cost of your cancelled appointment.
  • Do you work evenings and weekends?
    I try to work on three evenings during the week, my last appointment is at 8pm. Please contact me to discuss an evening appointment. I try to work around family life as much as possible so i do work at weekends but this is by negotiation. Weekend appointments are charged at £55.00 for any 1hr treatment. Please contact me to discuss a weekend appointment.
  • Do you do gift vouchers?
    Yes absolutely! My gift vouchers are really popular and clients use them for a wonderful gift for loved ones, friends, family and colleagues. You will not find a more heart felt, appreciated gift. Everyone needs a treatment at some point in their lives!
  • Can I have a pregnancy treatment?
    You can have a pregnancy massage or reflexology treatment if you are over 12 weeks pregnant, have been for your 12 week scan and everything is progressing normally with your pregnancy.
  • Do you work onsite at retreat venues, festivals, hotels, hospices, schools?
    Yes I do and I love this work! Please contact me to discuss booking me as a complementary therapist providing a wide range of treatments at your event/hotel/school/festival/retreat. I am fully insured by the FHT to work offsite and i have all of my own mobile massage equipment if required.
  • I have a family member in a care home, can you provide treatments in this setting?
    Yes, I have experience of treating clients who are in care homes and hospices. I am fully insured by the FHT to work onsite. I have also trained in oncology massage and reflexology so i can travel to the venue with my mobile equipment to provide treatments at these sites. Please contact me to discuss in more detail.
  • I am on a glamping site/staying at an Air B&B, can I have a treatment where i am staying?
    Yes, i am fully insured to provide onsite treatments so as long as there is a quiet space with easy access to the venue so i can bring my mobile massage equipment to you. The price for a 1hr mobile treatment is £100, this includes the 1hr treatment plus travel time, fuel expenses, preparation time to set up & take down of my mobile massage equipment. Please contact me to discuss this in further detail.
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